Top 10 Salesforce Solution Companies - 2021

Deemed one of the top customer relationship management (CRM) platforms of all times, Salesforce provides a 360-degree view of the entire business process by empowering sales, marketing, IT, service, and commerce teams of an organization and helps them to track customer activity round the clock. One of the reasons that make Salesforce a cut above the rest is that it is packed with features like no other CRM software; these include contact management, workflow creation, task management, opportunity tracking, collaboration tools, and customer engagement tools—all can be accessed through an intuitive, mobile-ready dashboard. Owing to these benefits, there is no doubt that Salesforce is harboring a fast-growing ecosystem of solution providers that further diversify the efficacies of the Salesforce platform.

In that regard, one of the growing trends this year is the integration of purpose-built AI with Salesforce CRM. Sales cloud permits AI to recognize the best chances and offer robust outlooks through a sales analytics app and attract more perfection to the predictions. With its assistance, Salesforce CRM users can set automatic reminders to consider the potential leads and, as a result, enhance the opportunity of successful closures.

Equally impressive is the recent announcement from Salesforce for the launch of a more user-friendly and intuitive Salesforce 2.0, dubbed ‘Lightning.’ The new version hosts several exclusive new features and upgrades, including a customizable dashboard, calendar enhancements, snap-in chat, and smart macros. So now, a stage has been reached wherein organizations will have to urgently migrate from ‘Classic’ to ‘Lightning’ versions or risk being left behind in the race for efficiency and effectiveness.

At this juncture, there is a variety of Salesforce solutions providers entering the market to cater to the different needs of enterprises. To help them choose the solution that best fits their requirement, CIOReview has compiled lists of the most promising Salesforce solution providers. Besides, the magazine also comprises insights from thought leaders in the sector on the industry trends, best practices, recent innovations, and their advice for aspiring CIOs.

We present to you CIOReview’s, “10 Most Promising Salesforce Solution Providers – 2021.”

    Top Salesforce Solution Companies

  • 1

    Millsapps, Ballinger & Associates (MB&A) is a full life cycle management consulting company focusing on helping organizations achieve their goals and increase organizational performance. The company believes that technology can be a force multiplier for positive change and that being able to consistently get the right information in the right hands in order to make the right decision is what makes an organization most effective. They help organizations to harness data to improve their decision-making abilities and outcomes by delivering solutions through Salesforce. MB&A’s products include ExAM (data collection), ExAM4Inspections (compliance), ExAM Achieve (training), ExAM4Assets (assets), and ExAM Tracker (portfolio)

  • 2

    TrueDialog offers a plug-and-play SMS solution with a multitude of pre-built features as well as a fully-documented SMS API. This SMS module is a clear step up from non-native text integrations, which demand relatively higher costs of implementation and lower data security. In contrast, TrueDialog’s SMS module essentially becomes a part of Salesforce CRM, and hence, the customer contacts and conversation data stays within the CRM rather than being stored in potentially vulnerable third-party servers. Another advantage of using TrueDialog integration is that users no longer have to depend on external communication channels and then manually enter the conversation transcripts into Salesforce CRM. Even if users make new lead entries, the plugin offers automatic phone number addition and validation in the Salesforce CRM

  • 3

    Apisero

    Apisero

    Apisero is a MuleSoft Premier and Salesforce Consulting Partner and the trusted source of integration solutions for commercial, mid-market, enterprise, and strategic customers

  • 4

    CEPTES

    CEPTES

    A fully customized Salesforce implementation can supercharge Salesforce app & enhance critical business processes & workflows

  • 5

    Chetu

    Chetu

    Chetu is a true and seamless backend technology partner, helping startups, SMBs, and Fortune 5000 companies accelerate the development of desktop, mobile & web-based apps with on-demand developers that focus on moving businesses forward

  • 6

    Eide Bailly LLP

    Eide Bailly LLP

    Eide Bailly is a top 25 CPA and consulting firm helping the middle market grow and thrive. Salesforce Digital 360 is a CRM platform that takes data from across departments and ties it together into a single source of truth — turning disparate data into actionable metrics. This allows businesses to connect with their customers on the platforms they prefer in the ways they prefer

  • 7

    Five9

    Five9

    Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually

  • 8

    Flexagon

    Flexagon

    Founded by developers for developers, Flexagon understands the challenges presented by today’s development environment and how to deliver to enterprise demands

  • 9

    FormAssembly

    FormAssembly

    FormAssembly is the powerful data collection platform that can streamline outdated processes and power essential business initiatives at your organization

  • 10

    Tkxel

    Tkxel

    Tkxel is a high-end software development and implementation company based out of Reston, VA, USA. which help clients across the globe (including USA, Europe, Australia, Asia, and UAE) pursue their Digital Transformation goals through smart Software Development, Discovery Workshops, and Remote Teams