Top 10 Salesforce Solution Companies - 2020

In CRM, Salesforce has amazed the sales and marketing world by rendering a distinct set of industry-specific capabilities and functionalities. Salesforce has made the companies comprehend the importance of using consumer data for communicating with customers by using real-time messages, continuously changing data, and more.

At present, organizations are redefining extremely important workflows, as they start from guiding AI to scaling it. The Sales Cloud allows AI to identify the best chances and offer persistent outlooks through a sales analytics app that capture more perfection to the predictions. As such, the platform has made it feasible to introduce AI technologies into the CRM process through its Salesforce Einstein feature. Applying this solution into CRM processes empowers the organizations to make quicker, better-informed decisions for customers and segmented groups. Coupled with writing tools such as Trust My Paper, Evernote, and Studicus, businesses can provide customer-centric, personalized content and service to individual leads. Thus, each customer will have a better-personalized experience due to strengthened AI curation, resulting in more favorable brand outreach. On the other hand, Salesforce expanded Customer 360 with new features that make it more convenient and assembles the fragmented customer data across an entire organization, and facilitate companies to deliver integrated customer engagement at scale. Also, Salesforce Mobile has helped businesses to collaborate from a centralized, mobile-first feature list focused on customer servicing and cross-platform integration.

In light of the current crisis, Salesforce has designed a solution specifically for the pandemic. The solution provides business owners an opportunity to stay in closer touch with both customers and remote employees who cannot attend the office space during the crisis. Salesforce offers the possibility of worldwide collaboration, follower engagement, and efficient use of existing data, aiming to keep things moving during the current situation.

Keeping the rapid transformations in the realm of Salesforce in mind, CIOReview has compiled a list of most promising Salesforce companies. With several innovative technological capabilities and success stories up their sleeves, these selected organizations are continually proving its mettle in the field of Salesforce. We hope this issue of CIOReview helps you build the partnership you and your firm need to foster a technologically-driven environment.

We present to you CIOReview’s “10 Most Promising Salesforce Solution Providers - 2020.”

Top Salesforce Solution Companies

Cadalys provides hyper-relevant Salesforce applications centered on employee engagement at a time when it is critical for companies to meet employees where they are. Designed to reimagine the employee user experience, Cadalys’ Concierge solution is a powerful help center that provides employees, customers, and partners with what they need, when they need it. Concierge combines a highly intuitive and familiar Google-like predictive search interface with help desk functionality to deliver onboarding, knowledge, support and self-service, efficiently at scale. Cadalys also offers Service Management, a solution based on ITIL best practices that simplify the process of purchasing, setting up, and maintaining IT service management software

Platinum Cubed is a California-based consulting company that provides Salesforce implementation, integration, and managed services to real estate and financial services sectors.The company renders six different offerings—prepare, propel, parallel, probe, pathfinder, and proficient—for an end-to-end support in organizations’ Salesforce CRM journey. Besides, Platinum Cubed boasts of a very close partnership with Salesforce that allows it to offer the best-in-class consulting services to organizations for selecting appropriate Salesforce products that fit their bill. The company follows a fixed-fee engagement model that enables it to enhance engagement with organizations and develop close-partnerships with its clients

Touchpoint Solutions is a premier cloud consulting company specializing in the Force.com platform. The company has the perfect blend of consulting and industry experience backed with Salesforce know-how. As a Salesforce consulting partner, Touchpoint’s team of certified consultants and developers have the skills and experience to help clients with their projects and keep them moving in the right direction. Touchpoint Solutions is aiming to grow its team to help more companies get the full value from Salesforce. They have grown each year and, in the last two years, the recognized over 50% growth each year

3Circle Solutions

3Circle Solutions

3Circle Solutions comprises technologists and business strategists who use the Salesforce platform to power up business. As a Salesforce Consulting Partner, 3Circle Solutions is ready to work with companies to build and implement custom Salesforce solutions designed to improve the efficiency and performance of their business. The company's team is dedicated to staying at the forefront of Salesforce news, trends and certifications to continue to provide each of its clients with quality expert advice, unparalleled service and state-of-the-art solutions specific to their unique Salesforce solution. With 3Circle Solutions, its clients will reap the same benefits and experience as they would with the big guys but without the hefty price tag

CEPTES Software

CEPTES Software

CEPTES is a Salesforce Silver Consulting and ISV Partner helping enterprises accelerate their journey to success in the world's #1 CRM platform. With 150+ global customers, 3 global offices, 10+ years of technical expertise and more than 80% certified Salesforce professionals, CEPTES helps its customers achieve their digital and technological objectives. The company's Salesforce offerings include implementation, integration, migration, enhancement, development, and support of Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Pardot, App Cloud, Integration Cloud, Salesforce Analytics, Lightning Migration, and Salesforce Consulting. Apart from this, CEPTES have 5+ products listed in the AppExchange which can be used by companies from every industry and size

Conga

Conga

Conga is the leader in end-to-end Digital Document Transformation. From collaboration and creation, through contract management and negotiation, to agreement and e-signature, the Conga Suite has set the standard for automating business productivity and CRM investment through end-to-end Digital Document Transformation. The Conga Suite, which includes Conga Composer, Conga Collaborate, Conga Contracts, Conga Grid, Conga Sign, Conga Orchestrate and Conga AI, drives segment-leading ROI by simplifying and automating intelligent data, documents, contracts, signing, and reporting outcomes. As a top global Salesforce Platinum ISV Partner, Conga produces the highest volume downloaded paid app on the entire AppExchange. In fact, nearly 800,000 users in 85 countries across virtually all industries rely on Conga applications to drive digital document transformation, including Hilton Worldwide, Schumacher Group, and CBRE

Impartner Software

Impartner Software

Founded in 1997 by cloud visionary Craig Flynn, Impartner was acquired in 2015 by Kennet Partners and current CEO Joe Wang. Impartner's team is driven by a passion for indirect channels, having seen firsthand what a powerful source of revenue they can be at companies such as Intel, LANDESK, EMC, Akamai, FusionIO, WatchGuard, and many more. Impartner is broadly recognized and awarded as the leader in the Channel Sales Enablement category, mostly because our team of development wizards pack our solution with the tools necessary to transform your indirect channel into your company's most strategic asset

InterWeave Smart Solutions

InterWeave Smart Solutions

InterWeave Smart Solutions® is the industry’s most comprehensive SaaS Integration Platform with “Smart Solutions” that integrate enterprise systems, legacy applications, databases, files, content, and web service, and is designed to help enterprise, mid-market, non-profits quickly and affordably build, deploy and maintain integration solutions. Fast, affordable, and tailored to meet our customers’ needs, InterWeave can jump-start or expand a company’s integration efforts, generating immediate business value and rapid ROI. InterWeave is a Software Product Suite that offers a rapidly deployable and infinitely scalable Software as a Service (SaaS) Integration Platform and Integration Server for integration of business-to-business, business-to-consumer connectivity, business processes optimization and application integration

MARS SalesFocus Solutions

MARS SalesFocus Solutions

SalesFocus Solutions offers a comprehensive sales and marketing solution for the asset management industry. MARS transforms sales and asset data from the Retail and Institutional sales channels into actionable business insights to identify new sales opportunities, create product-targeted marketing leads, and facilitate asset growth. The company provides distribution reporting for all product types including ETF’s, Mutual Funds, SMA’s, DCIO, insurance products and alternative investments. SalesFocus also provides RIA and Market intelligence reporting across all platforms, native industry-specific CRM or real-time bi-directional integration with Salesforce CRM, Innovative mobile apps that can overlay any CRM & Sales system, data cleansing and data quality improvement, along with 22c-2 compliance Management

Natterbox Limited

Natterbox Limited

Natterbox offers a complete business phone system & contact centre 100% natively embedded in Salesforce. Administrators can create and manage their entire phone system, create personalised caller journeys and buy numbers through Salesforce. No Hardware. No Software. Available from the Salesforce AppExchange, Natterbox Advanced Voice Services provides a complete Cloud PBX with Contact Centre for Salesforce. The app is designed to either replace a customer’s existing phone system with one that is 100% embedded natively in Salesforce, or can integrate with your existing phone system. The system allows administrators to create and manage their entire end to end phone system and contact centre globally. Provision new phone numbers, develop personalised IVR-free caller journeys and configure intelligent call flows and Salesforce based call routing using the AVS declarative call policy builder