Top 10 Salesforce Solution Companies - 2021
Deemed one of the top customer relationship management (CRM) platforms of all times, Salesforce provides a 360-degree view of the entire business process by empowering sales, marketing, IT, service, and commerce teams of an organization and helps them to track customer activity round the clock. One of the reasons that make Salesforce a cut above the rest is that it is packed with features like no other CRM software; these include contact management, workflow creation, task management, opportunity tracking, collaboration tools, and customer engagement tools—all can be accessed through an intuitive, mobile-ready dashboard. Owing to these benefits, there is no doubt that Salesforce is harboring a fast-growing ecosystem of solution providers that further diversify the efficacies of the Salesforce platform.
In that regard, one of the growing trends this year is the integration of purpose-built AI with Salesforce CRM. Sales cloud permits AI to recognize the best chances and offer robust outlooks through a sales analytics app and attract more perfection to the predictions. With its assistance, Salesforce CRM users can set automatic reminders to consider the potential leads and, as a result, enhance the opportunity of successful closures.
Equally impressive is the recent announcement from Salesforce for the launch of a more user-friendly and intuitive Salesforce 2.0, dubbed ‘Lightning.’ The new version hosts several exclusive new features and upgrades, including a customizable dashboard, calendar enhancements, snap-in chat, and smart macros. So now, a stage has been reached wherein organizations will have to urgently migrate from ‘Classic’ to ‘Lightning’ versions or risk being left behind in the race for efficiency and effectiveness.
At this juncture, there is a variety of Salesforce solutions providers entering the market to cater to the different needs of enterprises. To help them choose the solution that best fits their requirement, CIOReview has compiled lists of the most promising Salesforce solution providers. Besides, the magazine also comprises insights from thought leaders in the sector on the industry trends, best practices, recent innovations, and their advice for aspiring CIOs.
We present to you CIOReview’s, “10 Most Promising Salesforce Solution Providers – 2021.”