Cloud Peritus: Accelerating Digital Transformation Goals with Boutique Consulting
Siva Ramesh, SVP & Chief Architect
Going by the latest developments in the global business landscape, most organizations are facing a two-pronged challenge in order to ensure a successful future. Firstly, future-proofing their business processes in the wake of the rapidly evolving technological advancements is becoming a cumbersome job. Secondly, and most importantly, in light of pandemic-induced directives, the rise of a growing remote workforce propelled digital transformations globally and as a result, companies are now facing the added pressure of revisiting their approach to sales, marketing, and other business operations on par with digital transformation objectives. Amidst this scenario, how do companies of all sizes modulate their business operations while finding the appropriate success metrics to thrive in this transformative period in time? This is exactly where California-based Cloud Peritus comes into the picture. “With our team of highly skilled Salesforce consulting experts, we are helping clients overcome digital transformation challenges across the contemporary business scenario while improving their ROI,” states Siva Ramesh, SVP and Chief Architect at Cloud Peritus. By placing Salesforce at the heart of their offerings, Cloud Peritus is making the most of RPA and other up-to-the-minute technologies to offer various companies a full suite of advisory, assessment, implementation, and maintenance services. They include identifying priorities and defining minimum viable products, risks and assumptions; bringing changes to data integration and data migration processes, and helping top-tier executives gain a bonafide architectural oversight—all with the power of enterprise-class Salesforce solutions. Apart from its superior consulting engagement practice, Cloud Peritus’ client onboarding methodology is definitely one of the most important factors that give them a competitive edge over their peers. Unlike most large-sized companies who bring in their top talents to the table during the client engagement process but later reassign the project to other teams, Cloud Peritus ensures their A-team is present through all the stages of the consultation process. Cloud Peritus steps outside the confines of regular consulting service providers to not work ‘for’ the client but in cohort ‘with’ the client.
The company first gains an in-depth understanding of their client’s goals and objectives. It is followed by extensive interviews with the stakeholders that help Cloud Peritus build a roadmap before reimagining and re-engineering their client’s business processes using Salesforce. Only when the stakeholders are convinced of all the postulates in the roadmap does Cloud Peritus begin the implementation process. Their offshore team also overlaps their working hours in the clients' time zone that conveniently aids their clients to run their programs in a truly distributed agile framework, whilst showcasing their commitment to client satisfaction. Owing to the company’s distinctive competencies that deliver value-based outcomes for various organizations, there are bound to be a number of success stories that have helped them gain recognition as Salesforce experts over the years. Among a horde of them, Ramesh recalls an instance when a client from the financial services sector was skeptical and nervous to re embark on a Salesforce implementation journey following a failed attempt. But that hesitancy soon waned away with Cloud Peritus stepping into the scene. They first provided a 360-degree view of the client’s selling prospects and set forth several interesting concepts for the client while considering the spontaneous fluctuations in a dynamic market. Outlining those concepts, Cloud Peritus offered a roadmap that recommended the client to integrate a bunch of backend systems, reimagine some of their sales processes and automate some of their business workflows which would result in - closing deals faster and with higher efficiency. “Now our client will have a standardized automated Sales process that would help them gain insights on how to go about their next action and take the necessary steps to ensure maximum customer satisfaction” avers Ramesh. Envisioning the near future, Ramesh wants to increase the strength of their workforce and doubly grow both in terms of company size and revenue. Having expansively served the financial services sector and hi-tech industry so far, the company wants to gain a stronghold in the healthcare space as well. “Finally, after finding success with our consulting arm, we are also looking to introduce a product arm in the next couple of years that will include Salesforce-powered advanced digital apps bringing added value to our clients’ business goals,” concludes Ramesh.
Description Cloud Peritus’ group of highly skilled Salesforce practitioners and digital transformation experts help companies overcome some of the most complex business problems. By placing Salesforce at the heart of their offerings, Cloud Peritus is making the most of RPA and other up-to-the-minute technologies to offer various companies a full suite of advisory, assessment, implementation, and maintenance services. The company includes identifying priorities and defining minimum viable products, risks and assumptions; bringing changes to data integration and data migration processes, and helping top-tier executives gain a bona fide architectural oversight—all with the power of enterprise-class Salesforce solutions.
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