20 Most Promising Salesforce Solution Providers - 2014
With the technology evolving at a rapid pace covering internet, cloud and mobile devices the ability to acclimatize quickly to new environments is essential for all businesses. It starts with business systems that are flexible enough to accommodate rapid changes in expertise and consumer expectations. This flexibility has enabled Salesforce.com to succeed in a rapidly evolving environment, making the cloud provider a prime example of the fact that continued innovation is a key component of success today. Not only does this innovation benefit the businesses that use the Salesforce CRM solution, but it also sets a great example for how businesses should position themselves today.
This year marks salesforce.com’s 15th anniversary, and the evolution of the company’s cloud CRM solution is a great example of how technology needs to evolve to help businesses keep pace with their customers. Right from Service Cloud — a customer service solution with case management, knowledge base and customer portal access, to Force.com platform that enable businesses to build their own custom clouds and leverage the AppExchange, the Salesforce ecosystem has not looked back.
Salesforce.com has also made some very successful acquisitions over the years that have helped build a new age Marketing Cloud. The latest enhancement to the platform came late last year, with the introduction of Salesforce1. On top of the new mobile API and development capabilities, Salesforce1 shows how a true cloud based solution can keep up with today’s lightning-fast pace of business and heightened consumer expectations.
In this diverse ecosystem, companies are looking for solution providers with right expertise on the Salesforce.com arena to help them with consulting, implementation and support. In the last few months, we have looked at hundreds of solution providers who primarily focus on Salesforce.com and shortlisted the ones that are at the forefront of tackling challenges. In our selection, we looked at the solution provider’s capability to fulfill business objectives by supporting core business processes for several industries.
We present to you CIOReview’s 20 Most Promising Salesforce Solution Providers 2014.